Educational Resources

Educational Resources from the FTT Family

  • ENSURING INCLUSIVE ACCESS FOR ALL
  • • Quick Guide to Understanding Universal Access
  • • Inclusive & Accessible Travel Guidelines
  • • Mainstreaming Accessibility and Inclusion in the Tourism Industry
  • • Gender Equality in Tourism Training
  • • Introduction to Disability Inclusion & Accessibility in Hospitality
  • • Travel and Transportation Accessibility
  • • GBTA Accessibility Toolkit: Ensuring seamless business travel for all
  • • Accessible EU Online Training - Introduction to Accessibility of the Built Environment
  • • Disability in the workplace
  • PROTECTING & EMPOWERING CHILDREN
  • • Assess your child protection risk
  • • Tourism for Good? Respecting Child Rights in Project Visits
  • • Child Protection in Tourism
  • • Is your Business Child Safe?
  • • Child Protection in Tourism
  • • End Child Labour Masterclass
  • • Child welfare and the travel industry: Global good practice guidelines (Long)
  • • Child welfare and the travel industry: Global good practice guidelines (Short)
  • • Orphanage Volunteering: Why to say no
  • • Protocol for Tour Guides around Sexual Exploitation
  • • Steps to Staying Safe - Storybook
  • • Think Childsafe - 7 Tips
  • • Protection of Child Rights in the Tourism Sector
  • • Support Families, not Orphanages
  • RESPECTING LOCAL CULTURE & VALUES
  • • Community Involvement in Tourism
  • • Community Involvement in Tourism
  • • Tour Guiding: Culture Guiding & Heritage Interpretation
  • • Living Heritage and Sustainable Development
  • • Creating Positive Impact through Community Tourism
  • • Working with Indigenous Communities
  • • Introduction to Heritage Tourism
  • • The Future of Work in the Rural Economy
  • • Destination Mutual Benefit: A Guide to Inclusive Business in Tourism
  • • Indigenous People and the Travel Industry: Global Good Practice Guidelines
  • • Net Positive Hospitality: Community Engagement Factsheet
  • • Supporting Indigenous People
  • CONSERVING THE ENVIRONMENT & ANIMALS
  • • Protecting Animals and Nature in Adventure Travel
  • • NATOUR IMPACT
  • • Too close to comfort
  • • Destination Net-Zero: The Climate-Action Guide Book
  • • An open-source guide for tour operators to set a science-based target
  • • Making the Business Case for Climate Smart Investments
  • • Business Models for Social Enterprise
  • • Intrepid TravelTourism Declares
  • • Learn Data Approached to Measure Social Impact
  • • Transforming Tourism Webinar: Climate Action Planning
  • • Creating a Climate Action Plan: Part 1
  • • Creating a Climate Action Plan: Part 2
  • • Creating a Climate Action Plan: Part 3
  • • Animal Welfare
  • • Dive into Turtle-Friendly Tourism
  • • Sustainable Tourism Implementation: Framework & Toolkit
  • • Transforming Tourism Webinar: Nudging Green Behaviour
  • • Influencing Sustainable Behaviours: Workshop 1
  • • Influencing Sustainable Behaviours: Workshop 2
  • • Influencing Sustainable Behaviours: Workshop 3
  • • The Future of Sustainable Hospitality
  • • Energy Efficency in Hospitality
  • • Sustainability
  • • Introduction to Green & Clean Tourism
  • • AI-Powered Digital Nudging for Responsible Tourism
  • • Sustainable Destination Management
  • • Net Positive Hospitality Simulation
  • SECURING SUSTAINABLE FOOD & WATER SYSTEMS
  • • A Toolkit for Communicating Food Waste to Guests
  • • Transforming Tourism Webinar: Sustainable Food
  • • Sustainable Food Systems: Focus on Food Planning, Procurement & Waste: Part 1
  • • Sustainable Food Systems: Focus on Food Planning, Procurement & Waste: Part 2
  • • Understanding Circularity
  • • Water Management in Hospitality
  • • Sustainable Food Management in Hospitality
  • • Your journey to more sustainable food management
  • • Nutrition and Food Systems: Pathways to Sustainable and Healthy Diets
  • • Feeding a Hungry Planet
  • • Water: Addressing the Global Crisis
  • • Foundation of Food and Beverage Business
  • • Sustainable Food Management in Hospitality
  • • Water Management in Hospitality
  • • Water Stewardship Factsheet
  • • Hotel Water Measurement Initiative introductory webinar
  • • Water Stewarship for Hotel Companies
  • ADVOCATING FOR HUMAN RIGHTS
  • • Human Rights Due Diligence
  • • Human Rights Due Diligence - Training Facilitation Guide
  • • Preventing Human Trafficking
  • • Human Rights in Tourism - Free Training for Suppliers Worldwide
  • • Choices for Human Rights How Tourism Businesses Can Influence and Sensitise Their Travellers
  • • The Suit in the Bag, Due Diligence at Home? Organising Business Travel that Respects Human Rights
  • • Respecting Human Rights in the Tourism Value Chain Tools and Offers to Get Started
  • • Connecting the Dots: Identifying Human Rights References in the SDGs and the Links with the UN Guiding Principles on Business and Human Rights
  • • A Human Rights Narrative: Additional Value for your Company, Suppliers, and Customers
  • • Human Rights in Tourism
  • • Your Role in Preventing Human Trafficking: Recognize the Signs
  • • Recognize and Respond: Preventing Human Trafficking
  • • Risks of Modern Slavery in Labour Sourcing Training
  • • Data collection and research on child labour and forced labour
  • • Know How Guide: Human Rights and the Hotel Industry
  • • Counter-Trafficking Toolkit
  • • Indicators of trafficking in persons - Hospitality Sector
  • • Guidelines for checking recruitment agencies
  • • Developing and implementing bilateral labour migration agreements
  • • E-learning Course on Forced Labour
  • • Human Rights, Human Wrongs
  • • Watch out for human rights when travelling
  • DIGITAL LEARNING PLATFORMS
  • • A21
  • • AllStay Online
  • • Atingi
  • • Booking.com
  • • Continuing Professional Development (CPD)
  • • International Labour Organization (ILO)
  • • Burnt Chef
  • • Tourism Cares
  • • The Travel Foundation
  • • TUI Care Foundation
  • • Tourism for SDGs
  • • Ukarimu
  • • UN World Tourism Organization
  • • Wheel the World
  • • World Health Organisation (WHO)
  • • World Sustainable Hospitality Alliance
  • ADVANCING HEALTH & SAFETY
  • • Nine Business Practices for Improving Safety and Health Through Supply Chains and Building a Culture of Prevention and Protection
  • • How to Manage Health & Safety
  • • Tour Guiding : Health & Safety for Tour Guides
  • • Fire Safety Management
  • • Making Universal Social Protection a Reality
  • • Introduction to Travel Safety and Personal Security
  • SUPPORTING LIFELONG LEARNING & SKILLS DEVELOPMENT
  • • Online FIeld Guide (NQF4) FGASA Course
  • • On-Demand Junior Ranger Course
  • • On-demand Field Guide Course
  • • Online Trails Guide Course
  • • Online Field Guide Course
  • • Online Birding Enthusiast Course
  • • Online Nature Enthusiast Course
  • • Online Tracking Enthusiast Course
  • • Online Biomimicry Course
  • • Digital Marketing Curriculum for Tour Operators
  • • Hospitality Curriculum
  • • Tour Guiding Curriculum
  • • Adventure Tourism Curriculum (Uganda)
  • • Product Development and Entrepreneurship Curriculum
  • • Innovation and Digital Transformation in Tourism
  • • Restaurant Operations
  • • Culinary Arts and Gastronomy
  • • Culinary Basics for Operations
  • • Train the Trainer
  • • Innovation and Technology Management in Tourism and Hospitality
  • • How to Become a Restaurateur
  • • Fundamentals of Tourism – Industry Management
  • • The SA Specialist: Essentials course
  • • The SA Specialist: Experiences programme
  • • Entrepreneurship for Tourism Businesses
  • • Grow your Tourism Business
  • • First Step into Travel & Tourism: Essential Skills
  • • Training resource to support disadvantaged young people to build a better future in the hospitality industry and beyond
  • PROMOTING FAIR WORK & STAFF WELLBEING
  • • Providing accommodation for refugees and internally displaced people
  • • Providing employment opportunities for refugees and internally displaced people
  • • Gender Mainstreaming Guidelines for the Public Sector in Tourism
  • • Gender-inclusive Strategy for Tourism Businesses
  • • WEPs Gender Gap Analysis Tool - Checklist
  • • Decent Work Conditions in Tourism
  • • Women's Rights & Gender Equality in Tourism
  • • Women's Rights & Gender Equality in Tourism
  • • Gender Equality and Women’s Empowerment
  • • Employability Module | House Keeping
  • • Employability Modules: Digital Marketing
  • • Employability Modules: Front Office
  • • Employability Modules: Customer Service
  • • Employability Modules: Bar Tending and Coffee Making
  • • Employability Modules: Sustainability
  • • The Proper Use of Criminal Records in Hiring
  • • Net Positive Hospitality: Employee Engagement Factsheet
  • • Temporary migrant labour in the hospitality and tourism industry
  • • Recruitment Scams Factsheet
  • • Establishing Ethical Recruitment Practices in the Hospitality Industry
  • • Know How Guide: Human Rights and the Hotel Industry
  • • Wellness Check In & Self Care Playbook
  • • Wellness Action Plan
  • • Closing Gender Pay Gaps: An Online Module for Policy Makers
  • • HIV Testing in the Workplace
  • • Meeting Labour Standards in Global Supply Chains
  • • Training Toolkit on Labour Migration in Africa
  • • Quality Rights in Mental Health
  • PROCUREMENT, CIRCULAR ECONOMY & WASTE MANAGEMENT
  • • Targeting Zero Plastics in Tourism Businesses
  • • Hotel Waste Measurement Methodology
  • • Sustainable and Inclusive Procurement in Tourism
  • • Sustainable and Inclusive Procurement in Tourism: Workshop 1
  • • Sustainable and Inclusive Procurement in Tourism: Workshop 2
  • • Circularity of plastic products in the tourism sector
  • • Single-use Plastic Products Decision Tree...
  • • Waste Management & Circular Economy in Hospitality
  • Advancing Health & Safety
  • Advocating for Human Rights
  • Conserving the Environment & Animals
  • Ensuring Inclusive Access for All
  • Procurement, Circular Economy & Waste Management
  • Promoting Fair Work & Staff Wellbeing
  • Protecting & Empowering Children
  • Respecting Local Culture & Values
  • Securing Sustainable Food & Water Systems
  • Supporting Lifelong Learning & Skills Development
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  • Digital Learning Platforms
  • • LGBTQ+
  • • SDG
  • • animal
  • • built environment
  • • business travel
  • • carbon footprint
  • • children rights
  • • climate
  • • community
  • • course
  • • cultural heritage
  • • employment opportunities
  • • empowerment
  • • energy
  • • environment
  • • ethical
  • • fair work & staff wellbeing
  • • finance
  • • food security
  • • gender equality
  • • health & wellbeing
  • • hospitality
  • • human resources
  • • human rights
  • • human trafficking
  • • inclusion
  • • labour
  • • management
  • • marketing
  • • measurement
  • • mental health
  • • orphanage
  • • pdf checklist
  • • pdf guide
  • • plastic
  • • procurement
  • • recruitment
  • • safety
  • • security
  • • simulation
  • • skills development
  • • social impact
  • • sustainability
  • • technology
  • • tour guiding
  • • tourism
  • • transportation
  • • travel
  • • universal access
  • • video
  • • volunteering
  • • waste
  • • water security
  • • webinar
  • • website
  • • wellbeing
  • • work environment
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    Innovation and Technology Management in Tourism and Hospitality

    Tourism Online Academy

    The Innovation and Technology Management in Tourism and Hospitality course covers different ICT infrastructures and tools, taking a closer look at their roles in shaping the business environment, business models, marketing practices, revenue strategies, and customer service techniques. You will discuss the dynamics generated in the development of ICT and their impact on tourism and hospitality organizations. The course will also cover the themes of digital transformation, business analytics, and digital marketing.

    Duration: 12 weeks, with 6-8 hours per week

    course | Source: Tourism Online Academy – 25/09/2025
    Category: Supporting Lifelong Learning & Skills Development
    Tags: hospitality | management | tourism