Educational Resources

This course provides a deep dive into animal- and nature-based tourism, guidance on how to navigate its complexity, and the tools required to mitigate risk, safeguard clients, protect local livelihoods, and ensure best practice. Delivered by the animal protection tourism specialists, ANIMONDIAL, regarded as the leading experts in responsible animal tourism, you could not be in better hands …

Self-paced

This flexible, expert-led online course is designed for working guides who have completed their NQF2 qualification and are ready to take the next step toward becoming fully certified Nature Site Guides. Covering all 18 FGASA NQF4 modules, this 10-week programme includes live lectures, interactive theory reviews, workbook support, and assessments, all delivered by EcoTraining, South Africa’s original field guide training provider.

Duration: 10 weeks

This fun and flexible online course introduces children aged 7 to 14 to the wonders of wildlife, conservation, and the South African bush through interactive video lessons, games, and quizzes, designed by EcoTraining in partnership with Uplands College.

Length: 13 modules

This on-demand Field Guide course is a tailor-made solution for individuals with busy schedules who yearn to pursue their passion for field guiding at their preferred pace.

Length: 17 modules

A chance to learn how to interact safely with wild animals from the comfort of your home.

Self-paced

This online FGASA course offers a comprehensive introduction to field guiding from the comfort of your own home.

Duration: 8 weeks

EcoTraining will lay the groundwork for a thorough understanding of birds and bird behaviour.

Self-paced

Evolve your love for nature in this online FGASA course. Get lectures from a wide range of highly experienced EcoTraining instructors who specialise in a variety of fields.

Duration: 7 weeks

Get to grips with fundamental concepts and in-depth explanations of how to practically apply biomimicry, using engaging visuals and real-world examples.

Duration: 5 hours over 1 month

This course guides participants in building financially sustainable social enterprises that deliver real impact. You’ll learn to map your organisation’s value creation, design effective business models, test key assumptions on markets and costs, and identify revenue engines for bottom-of-the-pyramid markets.

Duration: 4 weeks

This course helps participants measure and improve their social impact using practical tools and real-world examples. You’ll learn to assess impact through a three-part framework, develop a clear theory of change, and apply Acumen’s Lean Data approach, supported by case studies from leading social enterprises.

Duration: 4 weeks

This self-paced course helps tourism managers integrate local communities through inclusive business models, addressing challenges and solutions for community involvement, with a badge awarded upon completion. 

Duration: 1 hour

This self-paced course teaches tourism managers to involve local communities, identify stakeholders, integrate community linkages into daily operations, and understand the mutual benefits for locals and businesses.

Duration: 1 hour

This self-paced course for tour guides covers cultural heritage interpretation, including tangible and intangible heritage like sites, buildings, arts, and crafts, emphasising their importance and principles for effective guiding.

Duration: 1 hour

This course explores gender equality and women’s empowerment in tourism, their impacts, and strategies for intervention. A certificate is awarded upon completion. 

Duration: 1 hour

This online course introduces sustainable community engagement for accommodation providers, covering key concepts, benefits, and best practices. Includes videos, resources, and quizzes, with a certificate upon completion—perfect for enhancing sustainability in hospitality.

Duration: 1 hour

This course explores how intangible cultural heritage supports sustainable development, resilience, and community well-being, addressing challenges like health, gender, and conflict, emphasising the importance of keeping living heritage alive.

Duration: 6 weeks, with 2-4 hours per week

This course helps tourism professionals create authentic, community-led experiences that benefit locals and visitors. It provides practical tools and examples to integrate equity, sustainability, and lasting connections. By doing so, it fosters responsible tourism that supports and enriches local cultures and communities.

Duration: 1 hour

This course helps professionals create authentic, sustainable travel experiences that benefit locals and visitors by building tools for community-led tourism, fostering stronger community partnerships, and delivering immersive, equitable experiences that last.

Duration: 2 hours

This course examines heritage and tourism development from social sciences and management perspectives, integrating global and local views. It reviews key concepts like authenticity, commodification, and sustainable development, and evaluates topical issues such as marketing strategies and cultural interpretation.

Duration: 1 hour 11 minutes

These 9 modules supports digital marketing trainers to help tour operators improve their online presence.

Self-paced

This course teaches innovative approaches for promoting decent work and social justice in rural economies. Divided into 7 modules, it covers topics such as decent work policies, gender equality, youth empowerment, and a just transition to a sustainable rural economy.

Self-paced, 7 modules

These 18 modules will help any trainer to implement a practical and relevant hospitality training to young people with little experience in the sector.

Self-paced

These 10 modules will help any trainer to implement a relevant and practical training to inexperienced tour guides.

Self-paced

These 10 modules will help any trainer to give others an introduction in adventure tourism.

Self-paced

An introduction course dealing with indigenous people, the importance of supporting indigenous people, codes of conduct and intellectual property rights.

Self-paced

This self-paced course covers animal welfare in tourism, exploring the impacts of tourism activities on animal welfare and providing guidelines for responsible interactions with animals in human care and in the wild, including a set of Do's and Don'ts for different scenarios.

Duration: 1 hour

This self-paced course teaches how sustainable tourism can help protect sea turtle populations by introducing turtle-friendly practices for beachfront businesses. It also explores the significance of sea turtles in marine ecosystems and the challenges they face.

Duration: 1 hour

This course helps you plan for more sustainable hotels by learning from global leaders. It covers building green teams, managing water, energy, and waste, and ends with guidance on stakeholder engagement and communicating sustainability.

Duration: 1 hour

This self-paced course helps senior tourism managers understand energy management in hotels, linking consumption to carbon emissions. It covers assessing energy use, engaging stakeholders, and implementing efficiency measures for sustainable operations.

Duration: 1 hour

In a warming world, tourism businesses must balance people, planet, and profit. This course shows entrepreneurs how to manage impacts, innovate sustainably, and lead climate-positive change without breaking the bank.

Duration: 1 hour

This self-paced course will help you understand what Green & Clean Tourism means. You will find out which negative effects tourism can have on the environment and the host communities and which measures you can implement to enable green and clean practices in your tourism business.

Duration: 1 hour

This course covers AI-driven digital nudging for responsible tourism, including behavioral economics, chatbot creation, ethical practices, and future trends in AI and behavioral design. Participants learn to design effective, ethical digital nudges using chatbots. 

Duration: 8 hours over 4 weeks

This course covers sustainable destination management principles, stakeholder engagement, innovative marketing, and resilience strategies to ensure long-term, responsible tourism. Gain the skills to lead and shape the future of sustainable tourism destinations.

Duration: 8 hours over 4 weeks

This course explores accessibility in the travel industry, highlighting the importance of inclusion for travelers with disabilities. You’ll gain insights on enhancing services, communications, and products to support diverse needs and help build a more accessible world.

Duration: 1 hour

This is a course that discusses travel and transportation accessibility for people with disabilities. This was put together for my Occupational Therapy Capstone at Open Doors Organization, a non-profit that advocates to make travel, tourism, and transportation more accessible for people with disabilities. The purpose of this course is about Advocacy.

Duration: 34 minutes

GBTA’s Accessibility Toolkit, structured in seven modules, explains why accessibility matters, the challenges travelers face, and current industry responses. It outlines next steps for corporations to enhance travel experiences for those with accessibility needs and features case studies from the GBTA Accessibility Task Force. While many initiatives exist, the toolkit focuses specifically on business travel.

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This training course consists of 9 modules where students will learn about the principles of Universal Design / Design for All, common barriers and how to solve them, the social and economic benefits, as well as the diversity of users. The course also covers accessibility related legislation, procurement and accessibility tools.

Duration: 9 modules

By taking this interactive, video-based course you will gain the latest insights and knowledge from employers, experts and persons with disabilities themselves from across the world on how to identify the competitive advantage of including people with disabilities in your workforce, how to build a business case, and how to plan, implement and audit your disability inclusion strategy.

Duration: 1 hour 30 minutes

Government Guidance

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This one-hour self-paced course covers the principles of health and safety in tourism and hospitality. You’ll learn about common hazards, key responsibilities, and the occupational, human, and environmental factors that affect workplace wellbeing, as well as the importance of training and supervision.

Duration: 1 hour

This one-hour self-paced course introduces tour guides and aspiring guides to key health and legal requirements. You’ll learn how to assess risks, manage health and safety emergencies, and handle challenges such as health emergencies and crisis while tour guiding.

Duration: 1 hour

This course introduces the principles of fire prevention and safety management, helping employers, workers, and inspectors understand their responsibilities. You’ll learn how to prevent fires, ensure safe escape routes, comply with safety codes, and recognize poor fire safety practices to improve evacuation readiness and protect lives.

Self-guided, 2 modules

This course provides an introduction to social protection, covering different issues including the human right to social security, the need for social protection over the life cycle (such as maternity, raising children, sickness, unemployment and disability benefits, old-age pensions as well as social health protection), the process of building universal social protection systems and addressing global challenges.

Duration: 4 weeks, 2-4 hours per week

Managing risk is necessary wherever you are. Learn how to make informed decisions to help you stay safe while traveling or working in high-risk areas with this free, interactive course created in partnership with O'Neill Paragon Solutions.

Duration: 1 hour>

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This program teaches first-tier suppliers in tourism to address human rights issues through four basic and one advanced module, covering regulations like the German Supply Chain Act and European CSDDD, with real-world examples and certification for both basic and advanced levels.

Duration: 2,5 hours over 4 models

This online training program developed by PACT in collaboration with the American Hotel and Lodging Association and Marriott International discusses the intersections between human trafficking and the hotel industry. PACT also offers free tools and resources that can be used in conjunction with the training to help companies combat trafficking and inform clients and suppliers of their commitment to child protection.

Duration: 30 minutes

Building on the foundation of |Your Role in Preventing Human Trafficking: Recognize the Signs|, |Recognize and Respond: Addressing Human Trafficking in the Hospitality Industry| incorporates hotel-level feedback and features interactive scenarios, separate learning paths for associates and managers, a mobile-friendly design, and increased guidance on responding to potential trafficking situations.

Duration: 1 hour

This free online training is designed to support hospitality companies and their human resources, procurement and legal teams, to identify and address the risks of modern slavery in their hotel operations.

Learn the basics of child labour and forced labour research, including definitions, measurement, case studies, and datasets. Taught by ILO and global experts, the courses offer flexible learning paths and optional modules on human trafficking and migration developed with IOM.

Self-guided

Regional e-course that teaches what human trafficking looks like in different regions of the world, how you can recognize and report it, and what steps you can take to help protect others from exploitation. Focus on US and Canada

These guides are designed to help parents of young children and teenagers start conversations about human trafficking—what it is, how to identify it, and how to prevent it. Content includes: a) What is human trafficking? b) Conversation Starters, c) Online Safety Tips, d) Protective Action Steps

These guides are designed to help parents of young children and teenagers start conversations about human trafficking—what it is, how to identify it, and how to prevent it. Content includes: a) What is human trafficking? b) Conversation Starters, c) Online Safety Tips, d) Protective Action Steps

Based on ILO experience, this toolkit provides practical guidance for developing and implementing bilateral labour migration agreements to improve governance, protect migrant workers, and align recruitment with labour market needs.

Duration: 4 modules, self guided

This free e-learning course by ILO offers guidance for those working with potential victims of forced labour, aiding in detection, investigation, prosecution, and victim support. It helps address this complex, often hidden crime worldwide.

Duration: 4 modules, self guided

This online course explores human rights, focusing on marginalized groups and global issues. It examines legal frameworks and barriers that hinder rights realization, highlighting their impact on societal stability and sustainable development worldwide.

Duration: 11 modules, with 2-4 hours per module

This self-paced course explores women’s rights and gender equality in tourism, highlighting stories of women improving their working conditions and contributing to business success. It is designed for tourism professionals and anyone interested in the topic. You will learn to explain the key issues related to women’s rights and gender equality in the sector.

Duration: 1 hour

This one-hour self-paced course explores women’s rights and gender equality in tourism, highlighting real stories of women improving their working conditions and contributing to business success. A badge is awarded upon completion and passing the assessment.

Duration: 1 hour

This course focuses on gender issues and women empowerment. The course features SDG 5 advocates such as Chair of The Elders Mary Robinson, previous President of Ireland and the UN High Commissioner for Human Rights, Executive Director of UN Women Phumzile Mlambo-ngcuka, Youth Envoy to the UNSG Jayathma Wickramanayake, and many more.

The self-paced online course consists of 5 modules

This self-paced online module equips policymakers and organizations with practical tools to address the gender pay gap, showcasing international examples, good practices, and effective laws at EU, national, and local levels to inspire action and promote pay equity.

Duration: 45 minutes

This course will guide you in building and successfully managing a workplace HIV programme, to protect the rights of everyone, reduce HIV related stigma and discrimination, and address inequalities.

Duration: 9 modules over 8-10 hours

This course helps enterprises understand supplier codes of conduct, improve compliance with labour standards and laws, and see how respecting workers’ rights can strengthen business competitiveness.

Self-paced

This course strengthens the capacity of African authorities and partners to design and implement effective labour migration policies. It includes nine modules covering governance, legal frameworks, data, international cooperation, migrant protection, social protection, skills, and access to decent work for refugees and displaced persons.

Duration: 9 modules

This training course provides the foundation for challenging stigma and discrimination, and for promoting person-centred, recovery oriented and human rights based approaches in mental health. 

Duration: 6 modules over 24 hours

It provides a brief presentation of the comprehensive system of international labour standards (ILS) established and developed by the International Labour Organization since 1919.

This self-learning course is composed of five modules, which tackle specific—yet interrelated—topics pertaining to fair recruitment.

These 10 modules will help any trainer to implement a product development and entrepreneurship training, specifically developed for activity providers.

Duration: 10 self-paced modules

The course explores digital transformation in tourism, focusing on customer experience, operational efficiency, and innovation. Through videos, readings, and case studies, participants learn to implement digital strategies and build sustainable tourism ecosystems.

Duration: 7 hours

This Restaurant Operations course sets the foundation for creating a smooth customer experience, from setting the service at a restaurant for both casual and fine dining to covering preparation and closure procedures. You will also study food safety quality standards and learn to integrate sustainability principles, contributing to the UN SDGs by reducing water consumption and waste production and using seasonal, local products to support a circular economy.

Duration: 8 hours

Explore the link between tourism and gastronomy, the role of food in culture and sustainable alignment with the 2030 Agenda.  Culinary Arts and Gastronomy is a course designed for policy makers and culinary professionals exploring this dynamic sector related to tourism. The global gastronomic market has grown remarkably due to rising tourist demand for unique experiences. This course delves into gastronomic history, value chains, market structures, sustainability, and destination planning and management.

Duration: 10 hours

Culinary Basics for Operations, Catering Management, and New Techniques is a comprehensive course that explores the culinary domain. From foundational techniques to diverse cooking methods and creativity in the kitchen, participants delve into menu development, market analysis, recipe adaptation, and menu engineering for profitability. The course also covers key aspects of catering management, including planning, staffing, financial considerations, and legal matters. Participants emerge from the course with a thorough understanding of the dynamic culinary landscape.

Duration: 8 hours

Train the Trainer empowers participants with the essential knowledge and skills required to excel as trainers in diverse professional settings. Participants will learn fundamental training concepts, develop key trainer attributes, and effectively apply learning theories, all while mastering the use of assessment tools to improve training programs. This course addresses critical aspects of effective teaching and program development, ensuring that participants are equipped to design impactful training sessions and frameworks.

Duration: 10 hours

The Innovation and Technology Management in Tourism and Hospitality course covers different ICT infrastructures and tools, taking a closer look at their roles in shaping the business environment, business models, marketing practices, revenue strategies, and customer service techniques. You will discuss the dynamics generated in the development of ICT and their impact on tourism and hospitality organizations. The course will also cover the themes of digital transformation, business analytics, and digital marketing.

Duration: 12 weeks, with 6-8 hours per week

The How to Become a Restaurateur course will give you the skills and knowledge you need to succeed as a restaurant entrepreneur. You’ll learn the essentials of opening a restaurant and how to avoid the traps many new food and beverage businesses fall into. Learn how the menu you create impacts your need for physical and financial resources while simultaneously learning the foundations of marketing and finance for the food industry.

Duration: 20 hours over 4 weeks

Fundamentals of Tourism - Industry Management delves into how technology and innovation have transformed tourism management, emphasizing the importance of personalized customer experiences and data utilization. Participants will explore key areas such as strategy, finance, digital marketing, and operations management. Designed for professionals and managers, the program provides practical knowledge to navigate the complexities of modern tourism, ensuring relevance and competitiveness in a dynamic market.

Duration: 10 weeks with 3-4 hours per week

The SA Specialist: Essentials course is an interactive learning experience designed to improve your knowledge of South Africa and equip you with the skills to sell South Africa as a tourist destination; in essence, you become an expert on South African travel, giving you the opportunity to market yourself as such and to improve the level of service you give to clients.

Self-paced

The SA Specialist: Experiences programme is an online learning course designed to expose those who have completed the SA Specialist: Essentials programme to a series of fantastic South African experiences. Knowledge of these experiences will vastly improve your ability to sell the country as a tourist destination and assist you in compiling ever-more attractive travel packages. There are seven categories of experiences to choose from when doing the course.

Self-paced

This self-paced course introduces the basics of entrepreneurship in tourism through the stories of three successful entrepreneurs. You’ll learn key principles, skills, and methods for entrepreneurial thinking, and gain practical insights to help you start your own business.

Duration: 1 hour

This free mini-course is designed for tourism businesses looking to grow but unsure where to start. Drawing on real-world experience across multiple industries, it offers practical strategies tailored for hotels, spas, restaurants, attractions, travel agents, tour guides, and more. The course cuts through conflicting advice to provide proven, actionable insights without any upsell—just tools to help you move your business forward.

Duration: 9 lectures over 2 hours

This course is for beginners entering the travel and tourism sector, focusing on desk jobs in agencies, airlines, and related fields. You’ll learn industry basics, key terminology, and the role of geography in tourism planning. 

Duration: 49 short lessons over 1 hour 30 minutes

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The TREE programme is designed to build on existing job-creating programmes of the government and NGOs, make those programmes more effective, and fill in gaps where programmes are weak or do not exist. This self-guided module will bring value to rural development work you do and will strengthen the relevance of any initiative you are undertaking. The course has a specific focus on how the TREE methodology has been adapted to the Lebanese context.

This self-paced course teaches tourism managers and enthusiasts to develop child-friendly tourism, understand child rights, identify negative impacts, promote positive practices, and combat child sexual exploitation in tourism. 

Duration: 1 hour

This tool is designed to help your business assess and understand its risk in relation to child sexual exploitation and/or trafficking and take action to protect children. 

Duration: 15 minutes

This self-paced course explores tourism's impact on child rights, highlighting children’s vulnerabilities and how growing travel trends increase risks. It offers insights into protecting children and benefits for your tourism business. (1 hour)

In this series of 7 video lessons, you can engage in a flexible and self-paced learning experience, the lessons feature ILO specialists who share their stories and expertise, providing valuable insights. You can take a test and earn a digital credential, validating your newfound expertise. 

Duration: 7 videos

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This course explores the link between water security and tourism, helping participants understand tourism's impact on water resources. It teaches tools to assess and manage hotel water use, enabling effective conservation and sustainable practices within hotel operations.

Duration: 1 hour 

This course teaches sustainable food management in hotels, emphasising the benefits of sustainable options and waste reduction strategies. Participants will gain skills to identify and implement measures that align with global sustainability goals, reducing environmental impact and enhancing hotel operations.

Duration: 1 hour

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This online course by UNWTO and Booking.com covers sustainable water management for accommodations, including water stewardship, footprint calculation, and efficient technologies. With five interactive modules, it offers practical tips and best practices to help implement effective water management strategies.

Duration: 6 hours over 3 weeks

This online course on sustainable food management covers food loss, waste, and eco-friendly menus. With five modules, videos, resources, and quizzes, it provides practical strategies to improve food practices as part of a series on sustainable hospitality.

Duration: 6 hours over 3 weeks

This online course by UNWTO and Booking.com covers sustainable water management for accommodations, including water stewardship, footprint calculation, and efficient technologies. With five interactive modules, it offers practical tips and best practices to help implement effective water management strategies. 

Duration: 6 hours over 3 weeks

The overall objective of this course is to apply a systems-thinking approach to issues of food security and nutrition, thus contributing to a transformation of food systems towards more sustainable, equitable and healthy diets.

Duration: 2-4 hours per week

This course explores the evolution of agriculture, the impact of technology on farming, and the factors affecting food security, including poverty and inequality. It covers key regulations, trade, and production practices, with examples from various industries and insights from smallholder farmers.

Duration: 7 weeks, 3-5 hours per week

This course explores water's role in SDG 6, covering the global water crisis, governance, climate impacts, and links to food, energy, and ecosystems. Through case studies, participants learn how water affects lives and how to promote sustainable water use.

Duration: 9 weeks, 3-5 hours per week

This self-paced course introduces Food & Beverage operations, covering types of F&B businesses, team leadership, employee management, menu planning, and profitability. Participants will gain practical insights to effectively lead F&B teams and optimise menu performance.

Duration: 1 hour

This self-paced course teaches tourism managers to implement sustainable food management, reduce waste, create plans, and assess hotel performance, promoting environmentally responsible food practices.

Self-paced

This course explores tourism’s link to global water security, focusing on water use and costs in hotels. It covers the water management cycle, strategies for savings, and ways to engage staff and guests in conserving water.

Duration: 1 hour

This self-paced course equips participants with skills to create effective hotel waste management plans, highlighting cost savings, environmental benefits, circular economy practices, and practical techniques to measure, reduce, and divert waste.

Self-paced