Educational Resources

Practical tips for the hospitality industry wanting to welcome refugee and internally displaced guests during their transit.  

Length: 6 pages

Practical tips for the hospitality industry wanting to support refugees and displaced people through employment.  

Length: 7 pages

This self-paced course helps tourism managers integrate local communities through inclusive business models, addressing challenges and solutions for community involvement, with a badge awarded upon completion. 

Duration: 1 hour

This self-paced course teaches tourism managers to involve local communities, identify stakeholders, integrate community linkages into daily operations, and understand the mutual benefits for locals and businesses.

Duration: 1 hour

This self-paced course for tour guides covers cultural heritage interpretation, including tangible and intangible heritage like sites, buildings, arts, and crafts, emphasising their importance and principles for effective guiding.

Duration: 1 hour

This online course introduces sustainable community engagement for accommodation providers, covering key concepts, benefits, and best practices. Includes videos, resources, and quizzes, with a certificate upon completion—perfect for enhancing sustainability in hospitality.

Duration: 1 hour

This course helps tourism professionals create authentic, community-led experiences that benefit locals and visitors. It provides practical tools and examples to integrate equity, sustainability, and lasting connections. By doing so, it fosters responsible tourism that supports and enriches local cultures and communities.

Duration: 1 hour

This course examines heritage and tourism development from social sciences and management perspectives, integrating global and local views. It reviews key concepts like authenticity, commodification, and sustainable development, and evaluates topical issues such as marketing strategies and cultural interpretation.

Duration: 1 hour 11 minutes

This course teaches innovative approaches for promoting decent work and social justice in rural economies. Divided into 7 modules, it covers topics such as decent work policies, gender equality, youth empowerment, and a just transition to a sustainable rural economy.

Self-paced, 7 modules

This course covers AI-driven digital nudging for responsible tourism, including behavioral economics, chatbot creation, ethical practices, and future trends in AI and behavioral design. Participants learn to design effective, ethical digital nudges using chatbots. 

Duration: 8 hours over 4 weeks

This free online training is designed to support hospitality companies and their human resources, procurement and legal teams, to identify and address the risks of modern slavery in their hotel operations.

Culinary Basics for Operations, Catering Management, and New Techniques is a comprehensive course that explores the culinary domain. From foundational techniques to diverse cooking methods and creativity in the kitchen, participants delve into menu development, market analysis, recipe adaptation, and menu engineering for profitability. The course also covers key aspects of catering management, including planning, staffing, financial considerations, and legal matters. Participants emerge from the course with a thorough understanding of the dynamic culinary landscape.

Duration: 8 hours