Educational Resources

This manual has been designed for all categories of establishment owners as well as assessors to use as a quick reference guide.

Length: 29 pages

Accessible travel is essential for inclusivity and offers a valuable business opportunity. According to WHO, most people will experience disability at some point. Key areas include developing inclusive systems, offering accessible services, providing detailed information, marketing effectively, training staff, and involving people with disabilities in decision-making.

Length: 8 pages

A concise and insightful session by Planet Abled to gain valuable insights on fostering better inclusion and learn actionable steps towards enhancing accessibility in tourism.

Duration: 45 minutes

This self-paced course helps tourism managers integrate local communities through inclusive business models, addressing challenges and solutions for community involvement, with a badge awarded upon completion. 

Duration: 1 hour

This self-paced course teaches tourism managers to involve local communities, identify stakeholders, integrate community linkages into daily operations, and understand the mutual benefits for locals and businesses.

Duration: 1 hour

This self-paced course for tour guides covers cultural heritage interpretation, including tangible and intangible heritage like sites, buildings, arts, and crafts, emphasising their importance and principles for effective guiding.

Duration: 1 hour

This course explores gender equality and women’s empowerment in tourism, their impacts, and strategies for intervention. A certificate is awarded upon completion. 

Duration: 1 hour

This online course introduces sustainable community engagement for accommodation providers, covering key concepts, benefits, and best practices. Includes videos, resources, and quizzes, with a certificate upon completion—perfect for enhancing sustainability in hospitality.

Duration: 1 hour

This course explores how intangible cultural heritage supports sustainable development, resilience, and community well-being, addressing challenges like health, gender, and conflict, emphasising the importance of keeping living heritage alive.

Duration: 6 weeks, with 2-4 hours per week

The Gender Mainstreaming Guidelines for the Public Sector in Tourism have been developed to support the tourism public sector to integrate gender equality considerations and women’s economic empowerment into tourism planning and implementation. In practice, gender mainstreaming involves the systematic integration of gender perspectives – and the experiences of diverse women – in all policies, programmes and thematic issues in the tourism sector. The guidelines contain tools to support national, regional, local and other tourism institutions to apply an approach to tourism planning, programming and implementation that integrates gender equality and women’s economic empowerment.

Length: 24 pages

This course helps tourism professionals create authentic, community-led experiences that benefit locals and visitors. It provides practical tools and examples to integrate equity, sustainability, and lasting connections. By doing so, it fosters responsible tourism that supports and enriches local cultures and communities.

Duration: 1 hour

The "Gender Inclusive Strategy for Tourism Businesses" contains tools to support private sector tourism enterprises of all types and sizes achieve effective and consistent strategies and programmes for gender equality across their operations. As demonstrated by the impact of the COVID-19 pandemic, gains in gender equality and women’s economic empowerment can be easily lost if they are not embedded in private sector operations. These guidelines aim to support the private sector in implementing the Action Plan developed in the Global Report on Women in Tourism - Second Edition. In order to apply gender mainstreaming in practice, they provide details on four key steps for companies of all sizes and types. 

Length: 20 pages

This course helps professionals create authentic, sustainable travel experiences that benefit locals and visitors by building tools for community-led tourism, fostering stronger community partnerships, and delivering immersive, equitable experiences that last.

Duration: 2 hours

The evidence is clear: gender equality is critical to business performance and sustainable economic growth globally. The Women’s Empowerment Principles Gender Gap Analysis Tool (WEPs Tool) is a joint project of the UN Global Compact, UN Women, the Multilateral Investment Fund of the IDB, and IDB Invest. It serves as a business-driven tool designed to help companies from around the world assess gender equality performance across the workplace, marketplace, and community. This guidance document is to help companies understand the steps to prepare and complete their self-assessment. It is recommended that large companies begin these steps 1-2 weeks in advance to allow sufficient time to form a team and gather relevant data.

Length: 24 pages

This course examines heritage and tourism development from social sciences and management perspectives, integrating global and local views. It reviews key concepts like authenticity, commodification, and sustainable development, and evaluates topical issues such as marketing strategies and cultural interpretation.

Duration: 1 hour 11 minutes

This course teaches innovative approaches for promoting decent work and social justice in rural economies. Divided into 7 modules, it covers topics such as decent work policies, gender equality, youth empowerment, and a just transition to a sustainable rural economy.

Self-paced, 7 modules

These 18 modules will help any trainer to implement a practical and relevant hospitality training to young people with little experience in the sector.

Self-paced

This guide helps businesses in the tourism value chain achieve mutual benefits by aligning development impacts with core goals. It maps opportunities, challenges, solutions, and partners who can provide support, based on research, case studies, and expert feedback.

Length: 80 pages

The guidelines are intended to provide a framework for good business practices. It is important to note that the guidelines are not standards but meant to inform good, responsible and culturally sensitive business behavior. They are meant to be scaled, adapted to fit local conditions and adjusted over time.

Length: 24 pages

Supporting local community welfare is vital for hospitality businesses to thrive. This factsheet provides an overview of how to prioritize community welfare, including getting to know your community, identifying areas for engagement, integrating welfare into existing activities, and ensuring activities remain relevant and grow with the community.

Length: 2 pages

An introduction course dealing with indigenous people, the importance of supporting indigenous people, codes of conduct and intellectual property rights.

Self-paced

The Responsible Tourism Handbook provides a comprehensive guide for tourism operators to minimize their impact on the environment and benefit local communities. It offers practical advice on sustainable practices, community engagement, and conservation, promoting responsible tourism in the Magaliesberg region of South Africa.

Lenght: 52 pages

This course explores accessibility in the travel industry, highlighting the importance of inclusion for travelers with disabilities. You’ll gain insights on enhancing services, communications, and products to support diverse needs and help build a more accessible world.

Duration: 1 hour

This is a course that discusses travel and transportation accessibility for people with disabilities. This was put together for my Occupational Therapy Capstone at Open Doors Organization, a non-profit that advocates to make travel, tourism, and transportation more accessible for people with disabilities. The purpose of this course is about Advocacy.

Duration: 34 minutes

GBTA’s Accessibility Toolkit, structured in seven modules, explains why accessibility matters, the challenges travelers face, and current industry responses. It outlines next steps for corporations to enhance travel experiences for those with accessibility needs and features case studies from the GBTA Accessibility Task Force. While many initiatives exist, the toolkit focuses specifically on business travel.

Self-paced, 6 modules</em

This training course consists of 9 modules where students will learn about the principles of Universal Design / Design for All, common barriers and how to solve them, the social and economic benefits, as well as the diversity of users. The course also covers accessibility related legislation, procurement and accessibility tools.

Duration: 9 modules

This course provides an introduction to social protection, covering different issues including the human right to social security, the need for social protection over the life cycle (such as maternity, raising children, sickness, unemployment and disability benefits, old-age pensions as well as social health protection), the process of building universal social protection systems and addressing global challenges.

Duration: 4 weeks, 2-4 hours per week

This online course explores human rights, focusing on marginalized groups and global issues. It examines legal frameworks and barriers that hinder rights realization, highlighting their impact on societal stability and sustainable development worldwide.

Duration: 11 modules, with 2-4 hours per module

This self-paced course explores women’s rights and gender equality in tourism, highlighting stories of women improving their working conditions and contributing to business success. It is designed for tourism professionals and anyone interested in the topic. You will learn to explain the key issues related to women’s rights and gender equality in the sector.

Duration: 1 hour

This one-hour self-paced course explores women’s rights and gender equality in tourism, highlighting real stories of women improving their working conditions and contributing to business success. A badge is awarded upon completion and passing the assessment.

Duration: 1 hour

This factsheet provides guidance for hotels on how to address risks when recruiting temporary workers.

Length: 2 pages

This self-paced online module equips policymakers and organizations with practical tools to address the gender pay gap, showcasing international examples, good practices, and effective laws at EU, national, and local levels to inspire action and promote pay equity.

Duration: 45 minutes

This self-paced course teaches tourism managers and enthusiasts to develop child-friendly tourism, understand child rights, identify negative impacts, promote positive practices, and combat child sexual exploitation in tourism. 

Duration: 1 hour

This tool is designed to help your business assess and understand its risk in relation to child sexual exploitation and/or trafficking and take action to protect children. 

Duration: 15 minutes

This self-paced course explores tourism's impact on child rights, highlighting children’s vulnerabilities and how growing travel trends increase risks. It offers insights into protecting children and benefits for your tourism business. (1 hour)