Educational Resources

Practical tips for the hospitality industry wanting to welcome refugee and internally displaced guests during their transit.  

Length: 6 pages

Practical tips for the hospitality industry wanting to support refugees and displaced people through employment.  

Length: 7 pages

This course teaches innovative approaches for promoting decent work and social justice in rural economies. Divided into 7 modules, it covers topics such as decent work policies, gender equality, youth empowerment, and a just transition to a sustainable rural economy.

Self-paced, 7 modules

This program teaches first-tier suppliers in tourism to address human rights issues through four basic and one advanced module, covering regulations like the German Supply Chain Act and European CSDDD, with real-world examples and certification for both basic and advanced levels.

Duration: 2,5 hours over 4 models

This free online training is designed to support hospitality companies and their human resources, procurement and legal teams, to identify and address the risks of modern slavery in their hotel operations.

Learn the basics of child labour and forced labour research, including definitions, measurement, case studies, and datasets. Taught by ILO and global experts, the courses offer flexible learning paths and optional modules on human trafficking and migration developed with IOM.

Self-guided

This Know How Guide is a high-level introduction to human rights for the hotel industry – what human rights are, the context of the hotel industry, steps to implement the UN Guiding Principles and resources for further reading. It is primarily written for Corporate Responsibility Managers in hotel companies, though it may also be of interest to individual properties.

Length: 13 pages

This Toolkit helps frontline sectors in South Africa understand and address human trafficking, offering practical strategies to identify and support victims. Use it to train staff and improve trafficking intervention efforts effectively.

Length: 9 pages

Specific indicators that you may see in your daily work to help recognise signs of trafficking in persons.

Length: 2 pages

This guidance will help hotels to encourage more responsible practices and reduce the risks of human trafficking in their labour supply chain.

Length: 6 pages

Based on ILO experience, this toolkit provides practical guidance for developing and implementing bilateral labour migration agreements to improve governance, protect migrant workers, and align recruitment with labour market needs.

Duration: 4 modules, self guided

This free e-learning course by ILO offers guidance for those working with potential victims of forced labour, aiding in detection, investigation, prosecution, and victim support. It helps address this complex, often hidden crime worldwide.

Duration: 4 modules, self guided

This factsheet provides guidance for hotels on how to address risks when recruiting temporary workers.

Length: 2 pages

This guidance note provides practical steps and advice for the hospitality industry on recruiting international migrant workers ethically within business enterprise operations and supply chains.

Length: 35 pages

This course helps enterprises understand supplier codes of conduct, improve compliance with labour standards and laws, and see how respecting workers’ rights can strengthen business competitiveness.

Self-paced

This course strengthens the capacity of African authorities and partners to design and implement effective labour migration policies. It includes nine modules covering governance, legal frameworks, data, international cooperation, migrant protection, social protection, skills, and access to decent work for refugees and displaced persons.

Duration: 9 modules

Culinary Basics for Operations, Catering Management, and New Techniques is a comprehensive course that explores the culinary domain. From foundational techniques to diverse cooking methods and creativity in the kitchen, participants delve into menu development, market analysis, recipe adaptation, and menu engineering for profitability. The course also covers key aspects of catering management, including planning, staffing, financial considerations, and legal matters. Participants emerge from the course with a thorough understanding of the dynamic culinary landscape.

Duration: 8 hours

This protocol provides tour guides with practical guidelines to prevent, identify, and report suspected cases of sexual exploitation and child labor in tourism. Aimed at all tour guides in the country, it highlights their key role and responsibilities in safeguarding human rights through direct contact with travelers. 

Duration: 6 pages

This handbook targets the tourism sector, focusing on accommodation and transportation. It guides managers on communicating with children and preventing child exploitation. The handbook offers examples of preventive policies for hotels, taxis, airlines, travel agencies, and other transportation providers to help protect children in the tourism industry. 

Duration: 84 pages