Educational Resources

The African Travel & Tourism Association (ATTA®) has announced the launch of its highly anticipated white paper: “Too Close for Comfort: Rethinking Human-Wildlife Boundaries for a Sustainable African Future.” The white paper equips travel suppliers, advisors, and their partners with pragmatic guidance to ensure ethical wildlife encounters across Africa’s diverse landscapes and experiences.

Length: 27 pages 

Practical tips for the hospitality industry wanting to welcome refugee and internally displaced guests during their transit.  

Length: 6 pages

Practical tips for the hospitality industry wanting to support refugees and displaced people through employment.  

Length: 7 pages

Readers will learn about the current carbon reporting and reduction targets required as part of reaching the UK’s net-zero targets, as well as information on climate-related risks and how to manage them. Moreover, the guidebook supports in measuring carbon for an organisation by creating a carbon inventory for direct and indirect carbon emissions. Ultimately, it provides ways to approach a net-zero commitment.

Duration: 1 hour

This decarbonisation blueprint sheds light on the Science Based Target Initiative (SBTi), the benefits of setting sciense-based targets, selecting the right SBT approach, and the different steps towards decarbonising as a tour operator.

Duration: 1 hour

Climate change, described by UNEP FI as the greatest market failure in history, threatens global well-being and stability. The private sector plays a key role in mitigation. These guidelines help tourism businesses—especially accommodation providers and event organizers—identify funding sources and develop finance proposals for low-emission, climate-resilient operations.

Duration: 1 hour 30 minutes

This manual has been designed for all categories of establishment owners as well as assessors to use as a quick reference guide.

Length: 29 pages

Accessible travel is essential for inclusivity and offers a valuable business opportunity. According to WHO, most people will experience disability at some point. Key areas include developing inclusive systems, offering accessible services, providing detailed information, marketing effectively, training staff, and involving people with disabilities in decision-making.

Length: 8 pages

The International Labour Organization and the United Nations Global Compact have identified nine business practices to improve safety and health through supply chains and create a culture of prevention and protection.

Length: 21 pages

This practical guide helps both SMEs and large companies to develop and implement pragmatic and effective human rights due diligence processes in line with the UN Guiding Principles and the OECD Guide- lines. In addition, it outlines the first steps companies can take when setting up a due diligence system.

Length: 18 pages

This training prioritizes accessibility over depth, recognizing that most professionals seek UNDP guidance to inform internal follow-up rather than detailed risk analysis. It complements UNDP’s role in promoting Human Rights Due Diligence (HRDD), aiming to foster shared understanding and collaboration among businesses, consultants, civil society, and regulators for wider HRDD adoption.

Length: 76 pages

Given the importance of this issue and the dedication of many World Travel & Tourism Council (WTTC) Member organisations to end human trafficking, WTTC formed a Human Trafficking Taskforce which was launched at the Global Summit in Seville, Spain4 To help eradicate human trafficking, the Taskforce developed an action framework which focuses on raising awareness, education and training, advocacy, and support.

Length: 19 pages

The Gender Mainstreaming Guidelines for the Public Sector in Tourism have been developed to support the tourism public sector to integrate gender equality considerations and women’s economic empowerment into tourism planning and implementation. In practice, gender mainstreaming involves the systematic integration of gender perspectives – and the experiences of diverse women – in all policies, programmes and thematic issues in the tourism sector. The guidelines contain tools to support national, regional, local and other tourism institutions to apply an approach to tourism planning, programming and implementation that integrates gender equality and women’s economic empowerment.

Length: 24 pages

This guide helps businesses in the tourism value chain achieve mutual benefits by aligning development impacts with core goals. It maps opportunities, challenges, solutions, and partners who can provide support, based on research, case studies, and expert feedback.

Length: 80 pages

The guidelines are intended to provide a framework for good business practices. It is important to note that the guidelines are not standards but meant to inform good, responsible and culturally sensitive business behavior. They are meant to be scaled, adapted to fit local conditions and adjusted over time.

Length: 24 pages

Supporting local community welfare is vital for hospitality businesses to thrive. This factsheet provides an overview of how to prioritize community welfare, including getting to know your community, identifying areas for engagement, integrating welfare into existing activities, and ensuring activities remain relevant and grow with the community.

Length: 2 pages

The toolkit is designed to help anyone who makes decisions on how to talk to guests about the topic of food waste. This includes: Food and Beverage Program Directors, Restaurant General Managers, Chefs and Food Service Personnel, Guest Services Managers, Guest Communications Directors. If you’re in one of these roles, you’ve probably already thought about how to reduce food waste, both in front and back of house. And you may have concerns about how to talk to guests about the issue without alienating them or sounding preachy. That’s exactly what this toolkit is designed to help you do.

Length: 41 pages

The guide offers a framework or model for sustainabile tourism implementation at a national level.  In recognition that there is no "one size fits all" approach, this incorporates the flexibility to enable it to be applied to a wide range of destinations and regulatory settings.

Lenght: 53 pages

The Responsible Tourism Handbook provides a comprehensive guide for tourism operators to minimize their impact on the environment and benefit local communities. It offers practical advice on sustainable practices, community engagement, and conservation, promoting responsible tourism in the Magaliesberg region of South Africa.

Lenght: 52 pages

This Know How Guide is a high-level introduction to human rights for the hotel industry – what human rights are, the context of the hotel industry, steps to implement the UN Guiding Principles and resources for further reading. It is primarily written for Corporate Responsibility Managers in hotel companies, though it may also be of interest to individual properties.

Length: 13 pages

Specific indicators that you may see in your daily work to help recognise signs of trafficking in persons.

Length: 2 pages

This guidance will help hotels to encourage more responsible practices and reduce the risks of human trafficking in their labour supply chain.

Length: 6 pages

Tour guides are often the first point of contact for travelers’ questions and play a key role in responding to their behavior. This gives them significant responsibility in upholding human rights. This booklet is designed to support tour guides in carrying out that responsibility effectively.

Length: 12 pages

This training module serves as guidance to train young people in house keeing in the tourism & hospitality sector. Facilitators handbook.

Length: 19 pages

This training is developed for anyone with an interest in Digital Marketing skills in the tourism & hospitality. Facilitators Handbook.

Length: 16 pages

This training module serves as guidance to train young people in Uganda in Front office skills in the tourism & hospitality sector. Facilitators Handbook.

Length: 21 pages

This training module serves as guidance to train young people in Uganda in customer service in the tourism & hospitality sector. Facilitators Handbook.

Length: 18 pages

This training is developed for anyone with an interest in bartending and coffee making in the tourism & hospitality. Facilitators Handbook.

Length: 17 pages

This training module serves as guidance to train young people in sustainability in the tourism & hospitality sector. Facilitators Handbook.

Length: 17 pages

These Best Practice Standards, developed by a group of civil rights organisations in consultation with background checking companies, represent high standards that employers and Consumer Reporting Agencies can reasonably be expected to follow.

Length: 30 pages

Discover how to advance employee engagement, on the Pathway to Net Positive Hospitality

Length: 2 pages

This factsheet provides guidance for hotels on how to address risks when recruiting temporary workers.

Length: 2 pages

This factsheet contains guidance for hotels to recognise and mitigate the risks to their employees and job seekers of recruitment scams.

Length: 3 pages

This guidance note provides practical steps and advice for the hospitality industry on recruiting international migrant workers ethically within business enterprise operations and supply chains.

Length: 35 pages

This guide provides an overview of human rights within hospitality, with guidance on developing a human rights policy, performing due diligence and addressing any adverse human rights impacts.

Length: 13 pages

The Wellness Check In encourages a personal review of work stress on personal wellbeing, while the Self Care Playbook provide simple things you can do every day, at home, to protect your health and manage your stress response.

Length: 13 pages

The Wellness Action Plan is a framework which enables staff to identify awareness of their ideal working style, their triggers of stress and helps you to work closely with your team to develop an effective approach to overcoming distressing symptoms, and unhelpful behaviour patterns.

Length: 11 pages

These guidelines have been developed to provide a common understanding of child welfare issues through the travel industry and to provide all travel businesses with guidance to prevent all forms of exploritation and abuse of children that could be related to travelers and their tourism industry. In shhort, they will enable you to do more good through your business. 

Duration: 45 pages

The Child Welfare and the Travel Industry: Global Good Practice Guidelines have been developed to provide a common understanding of child welfare issues throughout the travel industry and to provide all travel businesses with guidance to prevent all forms of exploitation and abuse of children that could be related to travellers and the tourism industry.

Duration: 13 pages

Volunteering in orphanages has become a hugely popular way to |give back| when travelling abroad. Placements can be organised in many ways - including through travel agencies, NGOs, churches and missions groups, schools and universities, as well as directly with orphanages themselves. However, many children’s organisations are campaigning against this practice. Why?

Duration: 5 pages

This protocol provides tour guides with practical guidelines to prevent, identify, and report suspected cases of sexual exploitation and child labor in tourism. Aimed at all tour guides in the country, it highlights their key role and responsibilities in safeguarding human rights through direct contact with travelers. 

Duration: 6 pages

This course offers comprehensive insights into the intricate connection between global water security and the tourism industry. Participants will gain a deeper understanding of how tourism activities impact water resources worldwide. Moreover, the course equips learners with the necessary tools to effectively examine and manage water consumption within their hotel operations. Participants will learn to identify direct and indirect water consumption in hotels, enabling them to implement measures for conservation.

The Hotel Waste Measurement Methodology is a common approach for the hotel industry to collect waste data, and measure and report waste.

Duration: 44 pages

This factsheet explores the issues of water risk and provides recommendations on how to reduce impacts on hotel operations and local supply.

Duration: 4 pages

The Water Stewardship for Hotel Companies report guides hotels on managing water use and implementing stewardship programs. It defines water stewardship in the industry, outlines six key steps, and includes a tool to calculate property water use, with a webinar showing how to apply it.

Duration: 25 minutes

This report recommends six steps every hotel should take to better manage their impact on water, with guidance on setting targets, managing water use, working with supply chain and collaborating for maximum impact.

Duration: 25 pages

Self-Assesment

The decision-making tree helps to make decisions around the selection of plastic bottles, bags, amenities and other items.

Duration: 5 pages

Sample Survey for Suppliers

This self assessment guide is designed to help travel companies—especially (but not exclusively) those with significant supply chain decisions, such as tour operators, travel advisors, and destination management companies—assess the sustainability of their suppliers and provides a framework for choosing partners that align with sustainability values. This is not a comprehensive checklist but rather a practical tool to facilitate informed decision-making when selecting hotels, DMCs, tour guides and operators, airlines, restaurants, museums, and other itinerary inclusions.

Think Childsafe has developed 7 Tips to highlight how certain well-intentioned actions by tourists can actually harm children. Visiting orphanages or schools, giving to begging children, or “slum tourism” may seem helpful, but often keep children in poverty or expose them to abuse. These tips show what to avoid and offer positive ways to make a real difference.

Duration: 4 pages

This handbook targets the tourism sector, focusing on accommodation and transportation. It guides managers on communicating with children and preventing child exploitation. The handbook offers examples of preventive policies for hotels, taxis, airlines, travel agencies, and other transportation providers to help protect children in the tourism industry. 

Duration: 84 pages