Educational Resources

Practical tips for the hospitality industry wanting to welcome refugee and internally displaced guests during their transit.  

Length: 6 pages

This free online training is designed to support hospitality companies and their human resources, procurement and legal teams, to identify and address the risks of modern slavery in their hotel operations.

Learn the basics of child labour and forced labour research, including definitions, measurement, case studies, and datasets. Taught by ILO and global experts, the courses offer flexible learning paths and optional modules on human trafficking and migration developed with IOM.

Self-guided

This Know How Guide is a high-level introduction to human rights for the hotel industry – what human rights are, the context of the hotel industry, steps to implement the UN Guiding Principles and resources for further reading. It is primarily written for Corporate Responsibility Managers in hotel companies, though it may also be of interest to individual properties.

Length: 13 pages

This Toolkit helps frontline sectors in South Africa understand and address human trafficking, offering practical strategies to identify and support victims. Use it to train staff and improve trafficking intervention efforts effectively.

Length: 9 pages

Specific indicators that you may see in your daily work to help recognise signs of trafficking in persons.

Length: 2 pages

This guidance will help hotels to encourage more responsible practices and reduce the risks of human trafficking in their labour supply chain.

Length: 6 pages

Based on ILO experience, this toolkit provides practical guidance for developing and implementing bilateral labour migration agreements to improve governance, protect migrant workers, and align recruitment with labour market needs.

Duration: 4 modules, self guided

This training module serves as guidance to train young people in house keeing in the tourism & hospitality sector. Facilitators handbook.

Length: 19 pages

This training is developed for anyone with an interest in Digital Marketing skills in the tourism & hospitality. Facilitators Handbook.

Length: 16 pages

This training module serves as guidance to train young people in Uganda in Front office skills in the tourism & hospitality sector. Facilitators Handbook.

Length: 21 pages

This training module serves as guidance to train young people in Uganda in customer service in the tourism & hospitality sector. Facilitators Handbook.

Length: 18 pages

This training is developed for anyone with an interest in bartending and coffee making in the tourism & hospitality. Facilitators Handbook.

Length: 17 pages

This training module serves as guidance to train young people in sustainability in the tourism & hospitality sector. Facilitators Handbook.

Length: 17 pages

This factsheet contains guidance for hotels to recognise and mitigate the risks to their employees and job seekers of recruitment scams.

Length: 3 pages

This guidance note provides practical steps and advice for the hospitality industry on recruiting international migrant workers ethically within business enterprise operations and supply chains.

Length: 35 pages