Educational Resources

Atingi is a free, inclusive digital learning platform offering over 550 courses tailored to emerging markets. Designed with input from more than 370 global partners, it provides accessible training in areas like digital skills, entrepreneurship, and sustainable development, empowering learners to enhance employability and drive positive change.

Booking.com Sustainability Training is a learning series developed with UN Tourism to support accommodation providers worldwide. The courses offer practical guidance on key sustainability topics, helping hospitality businesses improve operations and contribute to more responsible tourism.

Discover a wealth of learning opportunities through our Free Online Education offerings, designed to provide accessible knowledge and skills development for everyone. Our platform features a variety of Free CPD Courses covering essential topics such as Hotel Front Office Operations, Housekeeping, and Leadership and Management. These courses are ideal for learners seeking flexible, no-cost options to advance their careers and personal growth.

Accessible travel is essential for inclusivity and offers a valuable business opportunity. According to WHO, most people will experience disability at some point. Key areas include developing inclusive systems, offering accessible services, providing detailed information, marketing effectively, training staff, and involving people with disabilities in decision-making.

Length: 8 pages

Ukarimu (Swahili for hospitality) is an open-source curriculum designed to equip young people in Africa’s tourism and hospitality sector with the skills they need to succeed. Using active learning methods, it emphasises both practical expertise and essential soft skills. Developed in Africa for Africa.

The Alliance’s online training platform empowers hospitality professionals with practical modules on sustainability topics such as climate action, water stewardship, and modern slavery. Each course includes real-world examples, tools, and certifications to help hotels and tourism businesses embed responsible practices and build resilient operations.

This informative online session showcased the newly released E-Learning “Human Rights in Tourism” - a freely accessible and self-paced online learning tool developed to support tourism suppliers in understanding and applying human rights due diligence along the value chain.

Duration: 45 minutes

This self-paced course for tour guides covers cultural heritage interpretation, including tangible and intangible heritage like sites, buildings, arts, and crafts, emphasising their importance and principles for effective guiding.

Duration: 1 hour

This course explores gender equality and women’s empowerment in tourism, their impacts, and strategies for intervention. A certificate is awarded upon completion. 

Duration: 1 hour

The "Gender Inclusive Strategy for Tourism Businesses" contains tools to support private sector tourism enterprises of all types and sizes achieve effective and consistent strategies and programmes for gender equality across their operations. As demonstrated by the impact of the COVID-19 pandemic, gains in gender equality and women’s economic empowerment can be easily lost if they are not embedded in private sector operations. These guidelines aim to support the private sector in implementing the Action Plan developed in the Global Report on Women in Tourism - Second Edition. In order to apply gender mainstreaming in practice, they provide details on four key steps for companies of all sizes and types. 

Length: 20 pages

This program teaches first-tier suppliers in tourism to address human rights issues through four basic and one advanced module, covering regulations like the German Supply Chain Act and European CSDDD, with real-world examples and certification for both basic and advanced levels.

Duration: 2,5 hours over 4 models

This Toolkit helps frontline sectors in South Africa understand and address human trafficking, offering practical strategies to identify and support victims. Use it to train staff and improve trafficking intervention efforts effectively.

Length: 9 pages

This self-paced course helps tourism managers create decent work conditions. You’ll learn why decent work matters, how to assess and improve your business environment, enhance staff appeal, and strengthen communication.

Duration: 1 hour

This training module serves as guidance to train young people in house keeing in the tourism & hospitality sector. Facilitators handbook.

Length: 19 pages

This training is developed for anyone with an interest in Digital Marketing skills in the tourism & hospitality. Facilitators Handbook.

Length: 16 pages

This training module serves as guidance to train young people in Uganda in Front office skills in the tourism & hospitality sector. Facilitators Handbook.

Length: 21 pages

This training module serves as guidance to train young people in Uganda in customer service in the tourism & hospitality sector. Facilitators Handbook.

Length: 18 pages

This training is developed for anyone with an interest in bartending and coffee making in the tourism & hospitality. Facilitators Handbook.

Length: 17 pages

This training module serves as guidance to train young people in sustainability in the tourism & hospitality sector. Facilitators Handbook.

Length: 17 pages

This course strengthens the capacity of African authorities and partners to design and implement effective labour migration policies. It includes nine modules covering governance, legal frameworks, data, international cooperation, migrant protection, social protection, skills, and access to decent work for refugees and displaced persons.

Duration: 9 modules

The How to Become a Restaurateur course will give you the skills and knowledge you need to succeed as a restaurant entrepreneur. You’ll learn the essentials of opening a restaurant and how to avoid the traps many new food and beverage businesses fall into. Learn how the menu you create impacts your need for physical and financial resources while simultaneously learning the foundations of marketing and finance for the food industry.

Duration: 20 hours over 4 weeks

The TREE programme is designed to build on existing job-creating programmes of the government and NGOs, make those programmes more effective, and fill in gaps where programmes are weak or do not exist. This self-guided module will bring value to rural development work you do and will strengthen the relevance of any initiative you are undertaking. The course has a specific focus on how the TREE methodology has been adapted to the Lebanese context.