Educational Resources

The Pacific Asia Travel Association (PATA) and United Nations Educational, Scientific and Cultural Organisation (UNESCO) co-developed this online course, supported by Expedia Group, to help build the capacity of tourism and hospitality businesses towards plastic waste reduction and community empowerment. The course guides readers through the steps for minimising the sourcing and consumption of single-use plastics as well as the importance of businesses to sign the UNESCO Sustainable Travel Pledge. 

Length: 64 pages 

Accessible travel is essential for inclusivity and offers a valuable business opportunity. According to WHO, most people will experience disability at some point. Key areas include developing inclusive systems, offering accessible services, providing detailed information, marketing effectively, training staff, and involving people with disabilities in decision-making.

Length: 8 pages

This webinar will shed light on how tourism stakeholders can influence travellers to choose more sustainable products with relatively simple means. It will help understand communication's relevance to achieving customer understanding and goodwill for one's business principles and highlight how customers can be sensitised in the destination.

Duration: 1 hour

This webinar will help clarify what needs to be done to make business travel socially responsible. The focus will be on two crucial basic questions:

1. How do I book?
2. How do I train?

This introductory webinar is explicitly targeted at people who are responsible for planning and booking business trips.

Duration: 1 hour

This self-paced course for tour guides covers cultural heritage interpretation, including tangible and intangible heritage like sites, buildings, arts, and crafts, emphasising their importance and principles for effective guiding.

Duration: 1 hour

This course helps professionals create authentic, sustainable travel experiences that benefit locals and visitors by building tools for community-led tourism, fostering stronger community partnerships, and delivering immersive, equitable experiences that last.

Duration: 2 hours

The guidelines are intended to provide a framework for good business practices. It is important to note that the guidelines are not standards but meant to inform good, responsible and culturally sensitive business behavior. They are meant to be scaled, adapted to fit local conditions and adjusted over time.

Length: 24 pages

This course explores accessibility in the travel industry, highlighting the importance of inclusion for travelers with disabilities. You’ll gain insights on enhancing services, communications, and products to support diverse needs and help build a more accessible world.

Duration: 1 hour

This is a course that discusses travel and transportation accessibility for people with disabilities. This was put together for my Occupational Therapy Capstone at Open Doors Organization, a non-profit that advocates to make travel, tourism, and transportation more accessible for people with disabilities. The purpose of this course is about Advocacy.

Duration: 34 minutes

Managing risk is necessary wherever you are. Learn how to make informed decisions to help you stay safe while traveling or working in high-risk areas with this free, interactive course created in partnership with O'Neill Paragon Solutions.

Duration: 1 hour>

Tour guides are often the first point of contact for travelers’ questions and play a key role in responding to their behavior. This gives them significant responsibility in upholding human rights. This booklet is designed to support tour guides in carrying out that responsibility effectively.

Length: 12 pages